This is a good option to turn on if you're using a high resolution screen, like 4K or UHD monitors. You can use the High DPI toggle to render the web client using the native resolution of the physical device. To turn hardware acceleration on or off, in the client, select the gear icon > In Session > Use hardware acceleration. This option decreases network latency, improving the web client Cloud PC experience. You can turn on hardware acceleration when using the web client to access your Cloud PC. To turn on log collection, in the client, select the gear icon > Capture logs. The logs are collected from the browser and the user can choose the save location. Users can collect logs of their Cloud PC sessions. For more information, see Manage RDP device redirections for Cloud PCs. You can restrict users from transferring files by using RDP drive redirection. Restrict users from transferring files to and from Cloud PCs The files will be copied to the \This PC\Windows365 virtual drive\Downloads folder of the local device. To transfer files from the Cloud PC to the local device, copy the files to the Downloads folder on the Cloud PC. Select the files to transfer them to the \This PC\Windows365 virtual drive\Uploads folder on the Cloud PC. To transfer files from the local device to the Cloud PC, select the upload icon to launch File Explorer. To download a text file containing the connection details, select Download report. Select the Connection details icon > Show details. Users can view and download connection details. Users can provide feedback about their Cloud PC experience by using the feedback icon in the upper right corner. The changes will appear the next time you restart the Cloud PC. Select the options you want change > Update.To change settings from within the Cloud PC: The Cloud PC opens in the web client (browser). Select Show advanced settings to see the following options:.Select which devices and features on your physical device that your Cloud PC can access:.When you select Open in browser for a Cloud PC on the web site, the In Session Settings window appears, where you can choose multiple options before connecting to your Cloud PC: Select the gear icon and select Dark Mode. System Information: Displays information about the Cloud PC specification. If this error persists for an extended period of time, the Cloud PC may need to be reset. This issue exists because of an ongoing Windows update or another issue. ![]() Contact your administrator.Īn issue was detected but it couldn't be fixed. We couldn't fix issues with your Cloud PC. We're working to fix it, try again later.Ī Microsoft service required for connectivity is unavailable. None of the checks discovered an issue with the Cloud PC.Ĭan't connect to Cloud PC. Make sure that the Azure resources are available.Check whether any files or agents required for connectivity are correctly installed.Troubleshoot: Troubleshoot and attempt to resolve any issues that may be preventing a user from connecting to their Cloud PC. Resetting your Cloud PC will delete these files. Removes any changes you made to settings.īefore resetting your Cloud PC, make sure to back up any important files you need to keep to a cloud storage service or external storage. Reinstalls Windows (with the option to choose between Windows 11 and Windows 10). ![]() This action doesn't affect any name in Microsoft Intune, Microsoft Entra ID, on the device, or in the Remote Desktop Apps. Rename: Changes the name of the Cloud PC shown to the user on the web site. While on, users can take actions on their Cloud PCs by selecting the gear icon on a Cloud PC card. For more information, see Remote Desktop. Select Open in Remote Desktop app to open their Cloud PC in Remote Desktop.For more information, see Windows 365 web client. Select Open in browser to open their Cloud PC in the web client (not available for mobile devices).On their Windows 365 home page, users see the Cloud PCs they have access to in the Your Cloud PCs section.įrom this page, users have two options to connect to your Cloud PC: A modern browser like Microsoft Edge, Google Chrome, Safari, Mozilla Firefox (v55.0 and later), or LG webOS 23. ![]()
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